Booking & Deposit Policy

Booking & Retainer Fee

To secure your event date, a non-refundable retainer (deposit) is required at the time of booking.

  • Dates are not held without a deposit
  • All bookings are first come, first served
  • The remaining balance must be paid 1 week prior to the event date

Non-Refundable Policy

All retainers/deposits are non-refundable under any circumstances.

This includes, but is not limited to:

  • Client cancellations
  • Change of mind
  • Weather conditions
  • Personal scheduling conflicts
  • Venue changes

Rescheduling Policy

We understand that unexpected situations can happen.

  • One reschedule may be allowed if requested at least 7 days prior to your event date
  • New date must be within 60 days of original booking
  • Rescheduling is subject to availability

 If a new date is not available, the deposit will not be refunded

Late Changes & Cancellations

  • Cancellations made within 7 days of the event will result in loss of all payments made
  • Last-minute changes may incur additional fees depending on scope

Weather Policy (Outdoor Events)

For outdoor events:

  • Client is responsible for having a backup indoor or covered option
  • Weather-related changes do not qualify for refunds
  • We will do our best to accommodate adjustments when possible

Photography Sessions (if applicable)

  • Deposits for photography sessions are also non-refundable
  • Late arrivals may result in reduced session time
  • No-shows will result in full forfeiture of payment

Travel & Location

  • Travel fees may apply for locations outside of Crosby, TX and surrounding areas
  • Final setup location must be confirmed prior to event date

Agreement

By submitting payment, you acknowledge and agree to all terms outlined in this policy.