Booking & Deposit Policy
Booking & Retainer Fee
To secure your event date, a non-refundable retainer (deposit) is required at the time of booking.
- Dates are not held without a deposit
- All bookings are first come, first served
- The remaining balance must be paid 1 week prior to the event date
Non-Refundable Policy
All retainers/deposits are non-refundable under any circumstances.
This includes, but is not limited to:
- Client cancellations
- Change of mind
- Weather conditions
- Personal scheduling conflicts
- Venue changes
Rescheduling Policy
We understand that unexpected situations can happen.
- One reschedule may be allowed if requested at least 7 days prior to your event date
- New date must be within 60 days of original booking
- Rescheduling is subject to availability
If a new date is not available, the deposit will not be refunded
Late Changes & Cancellations
- Cancellations made within 7 days of the event will result in loss of all payments made
- Last-minute changes may incur additional fees depending on scope
Weather Policy (Outdoor Events)
For outdoor events:
- Client is responsible for having a backup indoor or covered option
- Weather-related changes do not qualify for refunds
- We will do our best to accommodate adjustments when possible
Photography Sessions (if applicable)
- Deposits for photography sessions are also non-refundable
- Late arrivals may result in reduced session time
- No-shows will result in full forfeiture of payment
Travel & Location
- Travel fees may apply for locations outside of Crosby, TX and surrounding areas
- Final setup location must be confirmed prior to event date
Agreement
By submitting payment, you acknowledge and agree to all terms outlined in this policy.